Your Secret Weapon for Crafting Unforgettable Journeys with Expertise and Care
For more than 40 years, Avanti Destinations has stood as a trailblazer in the customizable international travel industry, offering distinctive vacation experiences around the world. With an unwavering commitment to delivering outstanding service exclusively to travel advisors, Avanti emerges as a reliable partner, dedicated to creating personalized journeys that go beyond the ordinary.
The Heart of Avanti: Our Reservations Team At the core of the Avanti Advantage is a team of highly educated and dedicated travel professionals. Spread across offices in Portland, Oregon, Washington State, Barcelona, Spain, and Manchester, England, Avanti strategically places its knowledgeable staff to provide extended hours of service, catering to clients in multiple time zones. Starting January 22, clients can connect with a Travel Consultant for an impressive 14 hours each weekday, from 3 am – 5 pm Pacific Time / 6 am – 8 pm Eastern Time.
From the Classroom to the Countryside: A Learning Journey Avanti takes pride in its comprehensive onboarding process, where staff undergo a rigorous six-week training program. Covering various aspects of customized travel, the training includes booking air and rail, utilizing proprietary software, destination insights, information on hotels and unique accommodations, and identifying the best experiences for couples, families, and groups.
Following classroom training, Travel Consultants (TCs) are mentored by Senior TCs to enhance their agility in putting together quotes while interacting with customers. Throughout the year, Avanti schedules regular training sessions for Travel Consultants, featuring insights from suppliers, tourism boards, and other partners.
A highlight for many team members is the opportunity to participate in hosted Educational Trips (EDUs) to countries worldwide, enriching their destination knowledge and fostering connections with suppliers. In 2023, Avanti ventured to Italy, France, the UK, Peru, Greece, Morocco, Japan, Switzerland, Portugal, Spain, and Germany, ensuring that the Travel Consultants have personal experiences and a profound understanding of the logistics of the recommended locations.
Click here to learn more about our education process and explore highlights from our 2023 trips!
TC Connect: Streamlining Your Workflow in 2024 Efficiency is a goal that Avanti consistently strives for, benefiting both the company and its customers. The TC Connect program allows advisors to work with a specific TC for all their quotes and bookings via email. Many top customers already utilize their TC Connect, resulting in improved response times, booking conversion rates, and strengthened relationships. Moreover, advisors are invited to join their TC Connect on educational trips, offering a unique opportunity to learn and book together.
Avanti Destinations, Your Partner in Travel Avanti Destinations extends an invitation to Travel Advisors to embark on a journey where every travel dream is meticulously brought to life. With the Avanti Advantage, each adventure is a masterpiece, and every itinerary is a passage through the world's exquisite tapestry. As you navigate the global travel industry, choose Avanti as your reliable and experienced partner, ensuring not only satisfaction but robust support at every step. Join us in our continuous journey towards sustainable and meaningful global exploration. Thank you for considering Avanti – where every journey begins with you.
Click here to find Out More about What's New for 2024
